Summary This position is responsible for accounts payable, accounts receivable and funding billings. This position provides consistent communication with internal team and external customers and requires confidentiality of payroll and accounting information.

Essential Duties and Responsibilities include the following.

Accounts Payable

• Process all invoices for payment and post to general ledger in Navision
• Run Weekly vendor check payments
• Run Weekly Guardianship check payments and maintains database of payments and deposits
• Prepares and enters month end accruals as needed Accounts Receivable
• Processes all production and Graphic Arts daily invoices to customers
• Processes all warehouse invoices weekly to customers.
• Processes and authorizes credit cards orders for State Use battery orders daily
• Maintains database for payments and authorizations to ensure accurate billing of funding sources
• Processes monthly billing to funding source for Internal and Community Programs
• Ensures accurate application of payments and resolves discrepancies and non-payments
• Processes monthly Guardianship billings Other
• Maintains Fixed Asset database entering new and sold assets
• Creates Reports as requested
• Reconciles assigned General Ledger accounts
• Other work-related duties as assigned.

Education and/or Experience Associate Degree in Accounting, 2 - 3 years experience in related field

The Fulfillment Customer Service Representative is accountable for facilitating customer relations with fulfillment and Ecommerce business customers. This role involves customer account management to include: order monitoring, inventory validation, meeting key performance standards, and a high level of service and daily communication. Ability to manage and navigate all systems and information technology as it relates to fulfillment operations and customer specific accounts.

Essential Duties and Responsibilities include the following:

• Serve as the liaison between the agency's fulfillment customers and fulfillment/ production work floor.

• Manage project pricing, quality and scheduling incoming and outgoing customer product flow in an organized and comprehensive manner to exceed expectation.

• Utilize agency OI Cares philosophy and “Keys to Service Success” in all business communications. Extend a positive image of Opportunities, Inc. and its fulfillment capabilities within the business community and beyond.

• Research, analyze, investigate, resolve, and respond to customer inquiries.

• Resolve Business Central routine issues that may include; scanning order issues, Locus Robotics system challenges, postal file error importing and manifest generation. 

• Respond to inquiries timely and ensure responses are complete and focus on achieving high levels of first-contact resolution.

• Complete online tasks on behalf of the customers such as: Shipstation reporting, lowest shipping options, Ecommerce platforms, Google spreadsheets, Endicia and logistic website to process customer orders. 

• Produce and send to customers on time shipping and receipt documents.

• Effectively work independently and manage position responsibilities and special assignments completely.

• Work together with the inventory department on conducting physical counts and communicate customer inventory accuracy.

• Verify clerical/computer computations against physical stock counts, adjust errors, investigate, and report reasons for discrepancies.

• Support ecommerce and maintain effective communication between the customer and production personnel through effective written and verbal communication.• Process product orders and provide prompt and efficient response and resolution to customer requests.

• Analyze, interpret and act on customer inquiries regarding fulfillment services such as:
  o Orders, order status, pricing, item descriptions, inventory and shipping/receiving.o Gather supporting documentation to research and development of new product lines.(i.e photos, Amazon optimization, different packaging solutions).

• Ability to coordinate information relative to several different customers simultaneously to satisfy individual customer production needs selling channels.

• Coordinate and follow through with order processor and warehouse personnel to ensure on time order and shipment dates are met.

• Communicate between shipping and the customer concerning shipping rates, fulfillment of backorders, and regarding orders with special restrictions and handling requirements.

• Maintain a positive attitude and actively contribute to the growth and success of fulfillment operations. • Serve as a back-up to all areas of the fulfillment operations as needed.• Perform other work-related duties as assigned.

Supervisory Responsibilities:
This position has no supervisory responsibilities.

Qualifications:• Previous experience with Shipstation or other Ecommerce platforms.• Strong knowledge of mailing software programs, order fulfillment processes, functionality of shipping process and ability to run reports.• Proficient with Microsoft Office and Excel.• Accurate Data Entry Skills.• Must be able to function independently in a work setting.• Self-Starter.• Learn quickly, find to find new solutions and extract from lessons learned.• Proficient and timely communicator.• Excellent written and verbal skills.• Perform each essential duty.

Education and/or Experience:
Associates' degree from two-year college or university; and/or two to three years related experience and/or training; or equivalent combination of education and experience.

Selected candidate must have general knowledge and previous experience in building and grounds upkeep, high school diploma or equivalent. Will have basic electrical, small engine, plumbing knowledge. Experience working with physically and cognitively challenged individuals is preferred, however, if you just like to help people succeed in their work – this could be your calling!

Routine exposure to nature’s elements (high-visibility outerwear is provided!). Must be able to perform full range of motion including considerable walking, standing, bending and lifting (up to 50lbs). Must have a valid driver license and proof of vehicle insurance.

This position is full-time, Monday - Friday 8am - 4pm and every third weekend.

STAFFING MANAGER

The DPS Staffing Manager will achieve profit outcomes and manage outreach and staffing functions of multiple locations. The Staffing Manager will assist in the development and implementation of business development, service advancement and recruitment activities and in ensuring compliance and exceptional customer service is delivered.

Essential Responsibilities Include:

• Oversight of sourcing, interviewing, outreach and recruiting

• Ensure Agency follows legal, ethical and professional employment practices

• Strategically partner with Leadership to advance staffing initiatives

• Ensure Customer orders are filled timely with quality placements

• Development and management of continuous outreach

• Development and implementation of comprehensive staff training plans

• Monitoring operational metrics and adjusting to ensure budgetary goals are met

• Oversight of Unemployment and Worker’s Compensation claims management initiatives

• Direct contracting, set bill rate, credit approval and collections

• Exhibit sense of urgency in all sales and service related activity

Requirements Include:

•Combination of education and experience to include BS/BA and 3+ years in a supervisory or leadership role within the staffing industry

•Experience with Avionte or similar ATS

•Commitment to exceptional customer service to all (staff, customers, applicants, employees)•Ability to advise, counsel, guide and influence the opinions and decisions of others

• Proven knowledge of conformance with federal, state, and local laws, rules, regulations and guidelines governing equal employment opportunity and nondiscrimination

This opportunity is available due to the continuous advancement, growth and process improvement of this almost 30-year employment agency and its exceptional team! This is a full time position with a competitive salary/commission and comprehensive benefit package.

*Diversified Personnel Services is a social enterprise division of Opportunities, Inc.

For additional information, please view the company websites www.dpsworks.com and www.oppinc.com.

Equal Opportunity Employer – We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

LIFE ACADEMY IS A POST GRADUATE PROGRAM THAT GROWS EMPLOYMENT AND LIFE-LONG INDEPENDENT LIVING SKILLS FOR STUDENTS WITH DIVERSE ABILITIES. OUR MAIN GOAL IS TO BUILD STUDENTS’ CONFIDENCE RELATED TO LIVING, LEARNING, AND EARNING WITHIN THE COMMUNITY.

The Life Academy Summer program is for students from the age of 12 through 21 to hone their soft skills and participate in job shadowing and volunteering within the community to become more aware of potential future careers.

As a Skills Trainer, you will work one-on-one and in group settings with students in classroom, activity-based and community settings providing coaching and mentorship, providing guidance and training to help individuals' achieve their career exploration goals.

This program runs June 3rd through August 20th Monday through Friday 7:30am - 3:00pm. The ideal candidate will have experience working with special needs youth and young adults, have exceptional communication and documentation skills and a passion for helping others succeed.

Must be able to work the full summer schedule and perform full range of physical function and possess a valid driver license.

As an assembler, you will work with a team to asemble boxes and displays of multiple products for wholesale and retail. Must be able to follow customer specs, check for quality of component pieces and packaging. Will be working on an assmbly line or in stations. Attention to detail, good hand-eye coordination and positive attitude a must! Must be able to stand entire shift, perform full range of motion, count and inventory.

As a Material Handler, you will be responsible to assist all areas of production assembly by moving product in boxes, on skids and pallets using motorized or manually operated pallet jack, lifting, placing and removing product, communicating with Line Lead and Warehouse team members and filling in in general assembly as needed. Safety is key!

Previous experience in a manufacturing setting and performing various material handling dutes is strongly desired, but willing to train the right person with great work history and a positive attitude.

This is a physical role, requiring full range of motion including walking, standing, bending, twisting, reaching, lifting, grasping, pulling and pushing. You will be trained and certified to operate both manual and motorized lifts safely and accurately.

*Summary/Objective *

Assist the Production Supervisor by organizing the daily hands-on operation of the packaging product to enhance productivity and services provided to consumers and transitional support workers in various vocational training programs. Ensure that productivity standards, deadlines and paperwork are completed efficiently. Provide a safe work environment for all employees.

Essential Functions

1. Assist with job set-up, including minor equipment adjustment and product change-over as directed by the Production Supervisor.

2. Communicate any quality, machine or employee issues including safety and GMP violations to direct production supervisor and perform other duties as assigned.

3. Maintain efficient operations by assisting line workers, monitoring material levels and machine operation. Utilize employees effectively and efficiently by assisting with proper training, communicating job specific instructions and motivating the team to achieve required productivity. 

4. Accurately follow and implement all functions related to handheld computer system, including item tracking and traceability. Initiate finished goods pallet label printing and ensure they are associated to the correct product.

5. Be a role model by establishing good work habits and ensuring the quality and timely completion of the work.

6. Maintain safety of all employees on the production line.

Qualifications/Requirements:

Demonstrated interpersonal and leadership skills

Bilingual in Spanish highly desired 

Sound judgement and problem-solving sills

Proficiency with math skills 

Results-oriented and a strong sense of urgency/focus

Desire for continuous improvement

_This position comes with 11 paid holidays, Paid Time Off (PTO) accrual & opportunities for advancement! _

Summary/Objective

Enhance the work experience, productivity and services provided to participants and transitional support workers in various vocational training programs. 

Assist the Production Supervisor in the day-to-day set up and running of assembly lines, productivity standards, deadlines and paperwork are completed efficiently. Provide a safe work environment for all employees.

Essential Functions

1. Assist with job set-up, including minor equipment adjustment and product change-over as directed by the Production Supervisor.

2. Communicate any quality, machine or employee issues including safety and GMP violations to direct production supervisor and perform other duties as assigned.

3. Maintain efficient operations by assisting line workers, monitoring material levels and machine operation. Utilize employees effectively and efficiently by assisting with proper training, communicating job specific instructions and motivating the team to achieve required productivity.

4. Accurately follow and implement all functions related to handheld computer system, including item tracking and traceability. Initiate finished goods pallet label printing and ensure they are associated to the correct product.

5. Be a role model by establishing good work habits and ensuring the quality and timely completion of the work.

6. Maintain safety of all employees on the production line.

7. Participate and lead stretch exercises.

8. Enforce all floor rules, regulations, and GMPs.

9. Perform other duties as assigned by the Production Supervisor

10. Flexibility and available as need to meet production requirements

Qualifications

Demonstrated interpersonal and leadership skills 

Sound judgement and problem-solving sills

Results-oriented and a strong sense of urgency/focus

Desire for continuous improvement

As the Forklift Operator, you are responsible for the accurate receiving, storing, and shipping of products to meet company standards of safety, productivity, and quality. This includes the operation of basic forklifts in the handling of products. Must be available to work scheduled hours to meet customer needs.

Essential duties:

1.    Load and unload freight in an efficient and safe manner, recording all necessary paperwork.
2.    Keep all palletizer out-feed conveyors clear of product in a timely manner to prevent any stoppage in converting.
3.    Transport product to storage areas using proper equipment and efficiently stack and store product.
4.    Perform labeling, sorting, wrapping, packing and other miscellaneous tasks as needed.
5.    Operate warehouse equipment safely and efficiently while meeting productivity and quality expectations.
6.    Check product for accuracy in inventory, damage and infestation and complete paperwork.
7.    Assist in maintaining the security of the facility.
8.    Conduct operations and model behavior that promotes a safe environment. This would include completing daily safety inspections before operating, looking in the direction of travel, wearing a seat belt, driving at an appropriate speed, and appropriate use of the horn as examples.
9.    Sweep and clean area, including trailers, as needed.
10.    Abide by all company rules and policies in regards to conduct and safety.
11.    Must have the ability to turn head to look in the direction of travel. Must have the ability to look up. Must have the ability to wear the seat belt during operation per OSHA regulation.
12.    Demonstrate a 3 point stance mount and dismount at all times when getting on and off the forklift.
13.    Utilize RF scanners and the Warehouse Management System.
14. All other duties as assigned.

REQUIREMENTS:
1. Previous experience operating sit-down forklift safely and efficiently
2. Solid work history
3. Warehouseing experience
4. Slip-sheet experience a PLUS but will train
5. Team player
6. HS Diploma or equivalentlift