I.T Analyst Fort Atkinson, WI 53538

Forward-thinking, self-paced, and experienced IT analysts will serve working with software systems, troubleshoot, and aid company network. Get started today and apply now!

Information Technology
Fort Atkinson
35000-45000
6/3/2022
54378
Full Time

Opportunities Inc. is seeking an I.T Analyst to join our team, if you are forward-thinking, experienced IT analyst this role is for you. 

RESPONSIBILITIES:

  • Prioritize user requirements, user training, and problem solving 

  • Researching new tools to enhance efficiencies of department and users

  • Provides problem resolution and training support to end-users and customers 

  • Perform root cause analysis for each issue, coordinating with programmers

  • Coordinate efforts with other teams and teammates to resolve issues quickly

  • Supports users through additional training, advancement facilitation and use of best practices 

  • Manages users, permissions and profiles

  • Training users on how to appropriately utilize their computer systems

  • Helps design and write reports and instruction or procedures 

  • Develops and maintains system documentation for Navision training, administration and EDI

  • Develops improvement solutions by preparing and evaluating alternative workflow solutions

  • Participates in the planning and implementation of Navision system upgrades 

  • Maintains professional and technical knowledge  

  • Benchmarks state-of-the-art practices

  • Participates in professional societies or user groups

REQUIREMENTS:

  • A keen attention to detail and analytical mind
  • Travel to agency locations or other work sites as needed
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